Privacy Policy

Privacy Policy

Please read this Privacy Policy carefully before making any bookings on our website. If you do not agree with our Privacy Policy, please refrain from making any bookings.

OUR PRIVACY POLICY COMPLIES WITH REGULATION (EU) 2016/679 GDPR

At Azure Travel I.K.E, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share personal information in the course of our operations. To make it easier for you to find relevant information, we have divided this Policy into several sections.

This Privacy Policy applies to Azure Travel I.K.E, its websites, mobile applications, and mobile websites (collectively referred to as the “Platforms”), unless a specific Azure Travel I.K.E entity collecting your personal information has notified you of a different privacy policy.

PROVIDING YOUR PERSONAL INFORMATION

The Azure Travel I.K.E entity responsible for your personal information is the one that initially collects data from you or about you. Specific or additional privacy policies may apply when your personal information is first collected by an Azure Travel I.K.E entity, for instance, when you purchase a product or service from us.

PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

We collect and use your personal information when you make a booking. For instance:

  • Types of personal information we collect include, but are not limited to:
    • Name, gender, date of birth, address, contact details (email and phone number), passport details, payment card details, dietary preferences, travel destination, etc.

How we use your personal information:

  1. To fulfill contractual agreements (e.g., processing bookings, sending itineraries).
  2. To inform you about changes to your travel itinerary, including delays or cancellations.
  3. For travel management (e.g., ground services, airport operations).
  4. To handle payments, refunds, and auditing.
  5. To personalize services and offers based on your travel history and preferences.
  6. For safety purposes, including sharing relevant details with airlines or health authorities when necessary.

Added Section:
Data sharing for regulatory compliance:

  • In certain countries, we may be legally required to share Advance Passenger Information (API) with border control or law enforcement agencies. Non-compliance may result in travel restrictions or the inability to process refunds or rebookings.

BOOKING ON BEHALF OF OTHERS

If you make a booking for another person, you must have their consent to share their data as outlined in this Policy. Ensure they understand how their information will be used and share a copy of this Privacy Policy with them. Operational messages and contact updates may be sent to both the person booking and those included in the booking.

USING OUR PLATFORMS

Our Platforms use cookies to enhance user experience and tailor content. Cookies collect personal data, such as browsing activity, device information, and location. For more information, please refer to the Cookies Section below.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

We process personal information based on:

  1. Contractual necessity (e.g., fulfilling a booking).
  2. Legitimate interests (e.g., fraud prevention).
  3. Compliance with legal or regulatory obligations.
  4. Consent (e.g., marketing communications).

MARKETING PREFERENCES AND YOUR RIGHTS

You can manage your marketing preferences at any time:

  1. Adjust cookie settings on our Platforms.
  2. Use opt-out links provided in emails.
  3. Disable mobile app notifications in your device settings.

DATA PROTECTION AND STORAGE

  1. Protection: We use secure communication channels (e.g., SSL) and implement strict access controls.
  2. Retention: Personal information is stored only as long as necessary for the purposes outlined or as required by law. Data no longer needed is securely destroyed or anonymized.

DATA TRANSFERS

Azure Travel I.K.E operates globally. Personal information may be transferred to jurisdictions with different data protection laws. Such transfers are safeguarded through contractual obligations and adherence to international privacy standards.

For any queries or detailed explanations regarding this Privacy Policy, please contact us directly.